Klimer Platforms Inc., hereafter referred to as Klimer, guarantees its new products against any material or manufacturing defects for a period of two years from the date of delivery to the first user, or for a period of two years from the date of delivery to the accredited dealer. Components manufactured by others including electrical and mechanical components that are incorporated in to the Klimer product are governed by the specific components manufacturer’s warranty.

Klimer’s obligation and liability by virtue of this warranty are expressly limited to repairing or replacing with re-machined or new materials at Klimer’s discretion, any part which appears to have a material or manufacturing defect. These parts shall be supplied free of charge, regular freight.

Depending on the provisions of the service policy in force at the time of delivery, and by virtue of the provisions of this warranty, Klimer shall pay the installation cost for any repaired or replaced part. The labour cost shall be limited to 1.5 times the cost to complete the repair or replacement in shop conditions at Klimer’s current shop hourly rate. Klimer shall not bear any labor costs unless written authorization is obtained before the work begins.

This warranty does not apply to parts or accessories for products that were not manufactured by Klimer and which are covered by a warranty from their own manufacturer, nor does it apply to normal maintenance (for example, oil change, lubrication) or to parts used in normal maintenance.

Klimer offers no other warranty, either express or implicit, and gives no guarantee of commercial value or pertinence for a given application. Klimer’s obligation by virtue of this warranty does not cover customs duties, taxes or any other fees, nor does it bear any liability for direct, indirect, incidental or resulting damage or delay.

Upon Klimer’s requests, the products or parts for which a warranty claim is made must be returned to Klimer at the expense of the dealer or owner.

Any improper use, including use of the product after defective or worn parts have been discovered, shall cancel this warranty. Other improper use that shall result in the cancellation of the warranty includes:

  • Using the product beyond its rated capacity, unbalanced loading causing premature wear or not in conformity with the Operators Instruction Manual.
  • Substituting other parts for Klimer-approved parts (including anchors), or any third-party alterations
  • Modifications or repairs which Klimer deems to have damaged the product.

The warranty offered by Klimer is valid only if the preventive maintenance, as specified by the manufacturer, as carried out by a mechanic qualified and certified by Klimer. Documents supporting maintenance such as scheduled maintenance and inspection reports will be required to validate the information.